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[Help] Cannot add a friend on KoT with Facebook!

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#1 Chibrousse

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Posted 16 March 2015 - 06:11 PM

Hi there!

I don't know if this is the good place where I can ask help for this problem, so... 

I saw that few persons also had this problem, but didn't find any answer.

 

My friend and I both have logged on KoT with Facebook. I have friends on it, she has friends on it, but we're not friends in the game. 

We sent to each other many help requests (the notifications are on Facebook), but we're still not in the friendlist of each other.

 

How can I/we solve this problem? Are we doing something wrong? Thank you already.  :D 



#2 gRAP3fruit

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Posted 17 March 2015 - 04:29 PM

sry i can't help you, but i have the same problem.

So maybe other people see that it is a more important problem.

greetz



#3 YangYang

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Posted 17 March 2015 - 05:33 PM

same problem as well 

waiting for an explanation or problem solve ...



#4 KipYep

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Posted 17 March 2015 - 09:58 PM

Same problem ب_ب someone help!!!

#5 Kiko

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Posted 17 March 2015 - 10:01 PM

Same issue. Actually just started a post regarding it. Any help?



#6 Millian

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Posted 19 March 2015 - 01:55 AM

I also have this problem. Please enlighten us :(



#7 Thecommonlaw

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Posted 19 March 2015 - 02:33 AM

same.



#8 Hydra

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Posted 19 March 2015 - 02:52 AM

I'd recommend unfriending her then refriending if you can do that, I'm not too sure.
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#9 Millian

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Posted 21 March 2015 - 01:53 AM

I'd recommend unfriending her then refriending if you can do that, I'm not too sure.

Doesn't work for me :/



#10 flufiham

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Posted 21 March 2015 - 03:43 AM

Maybe try disconnecting your Facebook then reconnecting it? (Both you and your friend should try this)
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#11 Chibrousse

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Posted 21 March 2015 - 01:36 PM

We disconnected; We unfriend each other; It still doesn't work...

Would an administrator or a creator help us? I think it's the only issue, because nobody who had this problem solved it.



#12 Blizzard

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Posted 21 March 2015 - 01:40 PM

I'm contacting a higher in command as we speak in hopes that he can give you a little insight about what the issue is.

 

Sorry for your wait!

 

I have experienced similar problems, but I notice it as much anymore because of my 500+ friends. How long have you been waiting for her to appear in your friends list? Sometimes the best thing to do is just to wait it out.


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#13 Chibrousse

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Posted 21 March 2015 - 07:12 PM

I'm contacting a higher in command as we speak in hopes that he can give you a little insight about what the issue is.

 

Sorry for your wait!

 

I have experienced similar problems, but I notice it as much anymore because of my 500+ friends. How long have you been waiting for her to appear in your friends list? Sometimes the best thing to do is just to wait it out.

Thank you for your help!

I only have 70 friends on Facebook, and she has 120. It's been more than 12 days that she downloaded the game, and logged in with Facebook.

Moreover, I noticed something (only before we did the unfriend-thing): when we were on a common friend’s profile, I couldn’t see her in the “ common friend ” list and vice versa.... But now, we don't have this problem anymore, and she's still not on my friend list...



#14 koman

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Posted 23 March 2015 - 01:29 PM

arreglen el problema porfavor no puedo ver a mis amigos!



#15 DenzRave

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Posted 26 March 2015 - 05:02 AM

i solve the problem.......

First..... open the game...... disconnect your facebook from the game...

Then... after you disconnect the facebook... just close the game or exit...

after that... force stop your facebook messenger....

then open again your King of Thieves game.... then... connect the Facebook....

wait until the facebook open....and click "learn more" you should check the "friend list" and after you check it... the "ok" button appear...just click on it... and the game will restart and then the friend list on the game will appear and you can reatrieve your friend... It really work for me... you should try... i just want to help us... sorry for my bad english... im from Indonesian. Thank You..



#16 HGO

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Posted 27 March 2015 - 06:39 AM

SOLVED!!!
Both, you and your friend disconnect the game from facebook and force close the game then uninstall the Facebook app, finally open the game again and go to connect to Facebook, it will open the Facebook log in page in the browser, write your email and password, accept the connection and that's it :)
Pd:Your friend list should appear after some minutes
Pd2:you can install the facebook app after the connection is complete
Pd3:sorry for my English

#17 Chibrousse

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Posted 31 March 2015 - 09:49 PM

Okay, thank you everyone, the problem is solved for me! :D

You guys already said how to do, but I want to make it clear. I hope this will help some people who are in trouble.

 

Here's how you solve this problem, step by step!

BOTH have to do these steps, in the same time, preferably. 

  1. Log out of Facebook on KoT, and completely close the app.
  2. Delete the Facebook & Facebook Messenger app of your phone (also make sure you're not logged on Facebook with your phone's web browser). Don't worry, you can download back the apps since the steps are done.
  3. On your Facebook account, go on your authorized applications (settings/applications), and completely delete the KoT authorized app (the Facebook app, not the app on your phone!). This is the most important step, don't miss it! I recommend to do this step on your computer.
  4. Launch KoT, and log in with your Facebook account. Now, the phone's web browser should launch. Then, enter your email and your password. Connect. It asks you to authorize the KoT app. Do it. Then you're back on your game.
  5. Now wait few minutes (between 5-10 max), and you should see your friend on your KoT's friendlist (it's better to relaunch the game few times on this step)!

 

Sorry for my bad english, I hope it is clear and this will work for you too! :)







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