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Game resolution decreased overnight?

Resolutiondecrease problem

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#1 BlackD0127

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Posted 27 February 2016 - 11:35 AM

Just opened up the game, and it's clearly visible, that the resolution decreased. I can see the pixels. Tried to reinstall, same problem.

Any fix for this?

Lumia 950, Windows 10 Mobile.



#2 King of Eterity

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Posted 27 February 2016 - 11:57 AM

Have any resolution settings been changed. Do you have this problem on other games?

Edited by King of Eterity, 27 February 2016 - 11:57 AM.

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#3 BlackD0127

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Posted 27 February 2016 - 12:03 PM

Have any resolution settings been changed. Do you have this problem on other games?

I don't have any resolution settings in-game, only got the problem with this game.



#4 King of Eterity

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Posted 27 February 2016 - 12:07 PM

Maybe email zeptolab at Kingofthieves@zeptolab.com with your ID or PM a watcher with your ID.

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#5 Kix

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Posted 28 February 2016 - 03:46 AM

I have the same problem (my girlfriend as well)! It was caused by the last update released yesterday (27/02) on Windows Phone. I don't know about other OS.
Please ZeptoLab, fix it quickly!

Info: Lumia 925 and Lumia 930 running Windows Phone 8.1



#6 electronik54

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Posted 28 February 2016 - 02:49 PM

i use lumia820 8.1, with Lumia Denim.

 

i recently(28Feb2016) updated the game. When i started the game, every thing looks blured. i restarted the phone but it was still there.

 

THE FONT HERE IS BLURED

http://postimg.org/image/4t47tc803/

wp_ss_20160228_0001.png

 

MY DUNGEON

http://postimg.org/image/aikgdne6b/

wp_ss_20160228_0002.png

 

V/S HOW IT USED TO LOOK A FEW DAYS AGO

http://postimg.org/image/aikgdne6b/

wp_ss_20160226_0001.png

 

PS: there is something wrong with the image upload thing here, here is the common link for all uploaded images http://postimg.org/g...8qmp0/fef55835/

 

ALSO

i noticed a bug after the recent update, regarding the game SOMETIMES would not longer disconnect me after idle period. i dint make a new thread since i cant confirm this issue.


Edited by electronik54, 17 March 2016 - 04:36 AM.

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#7 King of Eterity

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Posted 28 February 2016 - 03:22 PM

Don't look bad to me

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#8 Talon

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Posted 28 February 2016 - 06:06 PM

I'm just glad that Kind of Thieves came out to windows phone :P

Anyways, maybe its something to do with your display settings? Or maybe a simple uninstall/reinstall, don't worry, the cloud will save your account for your phone ;)

I didn't even know there was an update right now, thanks for telling me. I'm installing it right now so I will post the results...

Ok, I see your point. It looks much worse than before, I'm hoping this update fixes the ad crashing problem?

UPDATE: Before you could watch ads, then the game would crash and you would get no extra keys. Now you cannot watch ads at all?

Nevermind, the recent update has made everyone's resolution blurred for now. There is no current fix I believe, there are less bugs now though...

Edited by DanFariasM, 28 February 2016 - 07:25 PM.
Posts in a row after merging topics


#9 DanFariasM

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Posted 28 February 2016 - 07:24 PM

Merged topics about resolution loss and notified zepto about it :)
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#10 BlackD0127

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Posted 28 February 2016 - 07:25 PM

Merged topics about resolution loss and notified zepto about it :)

I already did yesterday, the are investigating it, hopefully fix tomorrow or Tuesday.



#11 DJBazz

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Posted 28 February 2016 - 08:45 PM

The Windows version was always blurred if I played it in a maximized window.

#12 Chiller

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Posted 29 February 2016 - 05:21 AM

Same problem here guys. It happens in my both Lumia 930 and 920, and in my friend's Lumia 830.

 

830 & 920 are running Windows Phone 8.1 Denim, and 930 is running Windows 10 Mobile. Looks like it's not a problem with the version of O.S.

 

I have a laptop with touchscreen running Windows 10, and there this problem doesn't happen. It's very strange, considering that aparently it is an app with Continuum feature.

 

Hope that Zepto fix this ASAP, because it has been very difficult to play on mobile because of all the aliasing and blurry details.  :(



#13 electronik54

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Posted 29 February 2016 - 05:43 AM

Don't look bad to me

 

look at the font in this image

http://postimg.org/image/4t47tc803/

 

its blured, as if the resolution is lowered


Edited by electronik54, 29 February 2016 - 05:43 AM.

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#14 BlackD0127

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Posted 29 February 2016 - 06:03 AM

The Windows version was always blurred if I played it in a maximized window.


Not for me, for me was always nice HD, now on my phone looks very bad.

#15 electronik54

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Posted 29 February 2016 - 06:27 AM

Not for me, for me was always nice HD, now on my phone looks very bad.

that never happened with me.


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#16 BlackD0127

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Posted 29 February 2016 - 06:58 AM

that never happened with me.

Mine looks like your Screenshots, blurry, but I got more FPS, so I Think mine is not HD anymore

#17 BlackD0127

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Posted 02 March 2016 - 08:17 PM

Any news about the problem maybe?



#18 Stiv

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Posted 03 March 2016 - 02:56 PM

Hi guys!

It seems that for some reason devices give a wrong info about your screen resolution to the game.

We will check it and we will try to fix it.

 

According to this thread, this problem occurs on next devices and OS versions:

Lumia 950, Windows 10 Mobile
Lumia 925 and Lumia 930 running Windows Phone 8.1
Lumia 820 WP 8.1
Lumia 830 & 920 are running Windows Phone 8.1 Denim
Lumia 930 is running Windows 10 Mobile

Any more devices with such problem?

 

Thanks. 



#19 electronik54

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Posted 04 March 2016 - 01:03 PM

Hi guys!

It seems that for some reason devices give a wrong info about your screen resolution to the game.

We will check it and we will try to fix it.

 

According to this thread, this problem occurs on next devices and OS versions:

Lumia 950, Windows 10 Mobile
Lumia 925 and Lumia 930 running Windows Phone 8.1
Lumia 820 WP 8.1
Lumia 830 & 920 are running Windows Phone 8.1 Denim
Lumia 930 is running Windows 10 Mobile

Any more devices with such problem?

 

Thanks. 

 

if todays update was supposed to fix the resolution issue, then NOPE its not fixed. i still have same issue on my L820 with 8.1


Edited by electronik54, 04 March 2016 - 01:04 PM.

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Up2wPNo.png


#20 BlackD0127

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Posted 04 March 2016 - 01:06 PM

if todays update was supposed to fix the resolution issue, then NOPE its not fixed. i still have same issue on my L820 with 8.1

Not fixed for me either







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